1) Choose scope
Select a user or @domain. Optionally narrow by ticket status.
Bulk CC Remover
Clean up CCs & Followers across tickets in a few clicks—safe, fast, and fully reversible.
TargetsUser or @domain
Ticket StatusNew · Open · Pending · On-hold
SafetyPreview scope · Undo last apply
PerformanceSmart batching
Bulk CC Remover — Overview
How it works
2) Preview
See how many tickets will change before anything is applied.
3) Apply (with Undo)
Run the cleanup in safe batches. If needed, roll back the last apply instantly.
Features
- Target precisely
Search by specific user or
@domain; limit by New, Open, Pending, On-hold. - Preview first
See exactly how many tickets will be affected before you apply changes.
- Undo built-in
Instant rollback for the last apply keeps changes safe and reversible.
- Smart batching
Automatic pacing respects Zendesk API limits so larger jobs complete smoothly.
- Admin-friendly
Focused controls for CC/Followers cleanup—no risky bulk edits or scripts.
Benefits
- Less noise for agents
Cut unnecessary CC notifications so teams can focus on active work.
- Cleaner queues
Reduce CC/Followers sprawl across New/Open/Pending/On-hold tickets.
- Lower risk
Preview before apply and roll back instantly if you change your mind.
- Time saved
Automates cleanup you’d otherwise do manually across many tickets.
Results View
Filters
Undo
FAQ
What does it modify?
Only CC and Followers on the tickets within the scope you select.
Which tickets are included?
You control the scope. Commonly: New, Open, Pending, and On-hold. You’ll see a preview before applying.
Can I undo changes?
Yes—there’s a built-in rollback for the last apply.
Will this hit rate limits?
It uses smart batching to respect Zendesk API limits so larger jobs complete smoothly.
Who can run it?
Anyone with the appropriate permissions to update ticket CCs/Followers in your Zendesk instance.